Resolve your doubts about the Training Programs of NUS Agency
Do you have questions about how to access NUS Agency’s training programs, the academic requirements, or the administrative processes? In this section, you will find answers to the most frequently asked questions from students, with useful information to accompany you in each stage of your academic experience.
Consult the index and access directly the section that interests you. If you have any other questions, do not hesitate to contact our student support team.
Admission Application
What documents do I need to apply for NUS Agency's master's degrees?
For all master’s degrees, you will need:
- Official university degree (apostilled if issued outside of Spain).
- Updated Curriculum Vitae.
- Letter of motivation explaining your reasons for taking the master’s degree.
- Photocopy of your ID or passport.
What additional documents are required if I want to apply for the MBA?
In addition to the general documents, for the MBA you must include:
- Letter of support from your company or a manager.
What documentation is requested to apply for an expert course?
For the expert courses, the required documentation is as follows:
- Specialty degree or, failing that, an official certification that proves that you are studying said specialty.
- Letter of motivation.
- Photocopy of ID or passport.
I am a nurse or physiotherapist, is there any additional requirement?
Yes. You must attach a valid certificate of your collegiate code corresponding to your profession.
In addition, if you have a specialty, you must provide the title of the specialty or, failing that, an official certification that proves that you are studying said specialty.
Is the letter of support from the company mandatory for master's degrees that are not MBAs?
No. The letter of support from the company or a manager is only mandatory for the MBA application.
Can I send the documents in digital format?
Yes, NUS Agency accepts the documentation in digital format, following the instructions of the online application form.
What happens if a document is not complete or requirements are missing?
The application will not be considered complete until all required documents are sent correctly. It is important to review each requirement before submitting the application.
Do I need to apostille my university degree for all programs?
No. It is only necessary to apostille the degree if it was issued in a foreign country that is part of the Hague Convention. If your degree was issued in Spain, the apostille is not necessary.
Where can I apostille my degree if it is from another country?
If your university degree was issued in a foreign country and you need to apostille it to apply to NUS Agency, you can consult the official links of the competent authorities according to the region:
Latin America
- Colombia – Ministry of Foreign Affairs: https://www.cancilleria.gov.co
- Mexico – Ministry of Foreign Affairs: https://www.gob.mx/sre
- Costa Rica – Ministry of Foreign Affairs and Worship: https://www.rree.go.cr
- Chile – Apostille of the Ministry of Foreign Affairs: https://apostilla.gob.cl
Asia
- India – Ministry of External Affairs: https://mea.gov.in
- Japan – Ministry of Foreign Affairs: https://www.mofa.go.jp
- South Korea – Ministry of Foreign Affairs: https://www.mofa.go.kr
- Israel – Ministry of Foreign Affairs: https://www.mfa.gov.il
- Greece – Ministry of Foreign Affairs: https://www.mfa.gr
Africa
- South Africa – Department of International Relations and Cooperation: https://www.dirco.gov.za
- Egypt – Ministry of Foreign Affairs: https://www.mfa.gov.eg
- Morocco – Ministère des Affaires Étrangères: https://www.maec.gov.ma
- Ethiopia – Ministry of Foreign Affairs: https://www.mfa.gov.et
- Lesotho – Ministry of Foreign Affairs: https://www.foreign.gov.ls
Note: You only need to apostille your degree if it was issued outside of Spain and your country is part of the Hague Convention. For Spanish degrees, no apostille is required
Admission Process
What documents should I send to start my application for admission to a master's degree at NUS Agency?
For master’s degrees taught in Spanish, you must send:
- Official university degree (apostilled if issued in a foreign country).
- Letter of motivation explaining your reasons for taking the master’s degree.
- Photocopy of your ID or passport.
What documents should I send to start my application for admission to an expert course at NUS Agency?
To apply for an expert course, you must send the following documentation:
- Specialty degree or, failing that, an official certification that proves that you are studying said specialty.
- Letter of motivation explaining your reasons for taking the expert course.
- Photocopy of your ID or passport.
Note: For general master’s degrees, a letter of support from the company or an updated Curriculum Vitae is not necessary.
What additional documents are required if I want to apply for the MBA?
In addition to the previous documents, for the MBA you must include:
- Updated Curriculum Vitae.
- Letter of support from your company or a manager.
- Official language level certificates, if you have them (only applicable to the MBA, which is taught in Spanish and English).
In what format should I send the documentation?
All documents must be sent scanned in .PDF or .JPEG format, following the instructions in the corresponding application form.
How should I send the documentation?
For general master’s degrees, use the following link:
For the MBA, use the following link:
What if I don't have my university degree yet?
If your degree is in process, you must send proof of this. Subsequently, before the start of the master’s degree, you must submit the certified copy or the original together with a photocopy.
I am a nurse or physiotherapist and I still don't have my university degree, what do I do?
If you are one year away from graduating, you can send proof that your degree is in process. Subsequently, before the start of the master’s degree, you must submit the certified copy or the original together with a photocopy of your degree.
Note: This exception applies only to nurses and physiotherapists who are finishing their studies.
Do I need to present any language certificate?
- For general master’s degrees in Spanish, no language certification is required
- For the MBA: an English test will be carried out during the admission process. Candidates who present recent official qualifications (maximum 2 years) such as are exempt:
- Official English certificate with accepted minimum scores:
TOEFL: 95 / TOEIC: 850 / IELTS: 6.5 / CAE: C / Duolingo English Test: +130.
In addition, candidates who do not speak Spanish can present:
- DELE (Diplomas de Español como Lengua Extranjera)
- SIELE (Servicio Internacional de Evaluación de la Lengua Española)
What type of letter of recommendation should I send for the MBA?
The letter of recommendation can be academic or professional. NUS Agency provides a guiding model that you can follow.
When will I receive the decision of the admissions committee?
Within a maximum period of one week after completing all the steps of the application, you will receive the decision through an admission letter that will arrive at the student’s email.
How do I reserve my place if I am admitted?
If your application has been accepted, you can reserve your place by making a payment of €500. All information about the payment procedure and deadlines will be included in the admission letter.
Remember that you must submit all official academic documentation before the start of the master’s degree.
Enrollment Process
How do I carry out the enrollment process?
You must access Admission Application, upload all the required documentation and wait for NUS Agency to validate your application. Once validated, you will receive confirmation that your documentation is complete and you can formalize your enrollment.
What documentation do I need to start the enrollment process?
For all programs you must send:
- Official university degree (apostilled if issued outside of Spain).
- Letter of motivation explaining your reasons for taking the master’s degree.
- Photocopy of your ID or passport.
Additional according to program:
- MBA: Letter of support from your company or a manager and the updated Curriculum Vitae.
- Master’s degrees for nursing or physiotherapy: Certificate of the collegiate number.
By what means should I send the documentation for the enrollment process?
All documentation must be attached in the Admission Application form following the instructions received by email.
Documents sent by other means are not accepted.
Can I attach the documentation from my mobile phone?
Yes, you can upload the documents directly from your mobile phone, as long as they are in PDF format or a legible image.
What is the deadline to upload the necessary documentation to enroll?
The recommended period is 24 to 72 hours. It is essential to complete this process as soon as possible so that NUS Agency can confirm your enrollment and send you the corresponding academic information.
How long does it take to validate my documentation?
The validation of documents usually takes between 1 and 4 business days, depending on the volume of applications and the complexity of the documentation.
How can I formalize my enrollment once the documentation has been validated?
After validation, you will receive instructions to make the enrollment payment, which includes:
- Reservation of place: Initial payment of €500 that is deducted from the total enrollment.
- Single payment in cash: With 3% discount if made by direct transfer.
- Installment payment without interest: Only available for residents in Spain through Sabadell Consumer.
Will I receive confirmation once my enrollment is formalized?
Yes, you will receive a confirmation email indicating that your enrollment has been formalized correctly and that you can access the virtual campus with your credentials.
What do I do if I have questions or problems during the enrollment process?
You can contact the admissions team through the email you will receive when you start your application.
What happens if a document does not meet the requirements or is incomplete?
If any document is missing or does not meet the requirements, you will be asked to send it again. Until all the documentation is complete and validated, you will not be able to formalize your enrollment or access the virtual campus.
Admitted Students
How can I pay my enrollment?
There are several options to pay your enrollment:
- Single payment in cash: 3% discount applicable when formalizing the enrollment by direct transfer to NUS Agency, managing the financing from your country of origin.
- Installment payment without interest: Only available for residents in Spain through Sabadell Consumer.
- Reservation of place: It is made with the initial payment of €500, which will be deducted from the total enrollment.
Where can I consult the academic calendar?
The entire academic calendar is available on the virtual campus, within the Schedule module. There you can see important dates, start and end of classes, and deadlines for deliveries and evaluations.
When do classes start?
Each master’s degree has its own start of classes, so there is no common date for all programs. Consult the Schedule module on the virtual campus to know the exact start date of your master’s degree.
How can I connect with my future classmates before starting the master's degree?
Before the start of classes, NUS Agency organizes an online Welcome Day, where you can meet other students. In addition, you will have the opportunity to create your own WhatsApp group, which will allow you to start interacting, share doubts and experiences and build relationships from the first moment.
Where can I download materials and resources from the master's degree?
All materials and resources of the master’s degree are available on the virtual campus, accessible from the module corresponding to each subject or unit.
How do online exams and evaluations work?
The evaluations are carried out mainly through self-evaluations within the virtual campus. Each module includes activities, questionnaires and exercises designed to measure your learning in a progressive way.
What do I do if I have technical problems with the virtual campus?
If you have access problems or technical questions:
- Access the Registration Guide that you have received by email, where the steps to register correctly are explained.
- Consult the Campus Manual, which describes the functionalities and how to navigate the platform, which you have received by email.
- You can contact the Student Support team directly to resolve any incidents.
Scholarships
What scholarships does NUS Agency offer?
For the MBA:
- Talent Scholarships: Aimed at candidates with European nationality who accredit professional experience, entrepreneurial initiative and innovative vision.
- Executive Woman Scholarship: Oriented to promote the professional career of women and facilitate their access to leadership positions.
For the master’s degrees:
- NUS Scholarship: Financial aid designed to bring entrepreneurship-oriented training closer to nursing and physiotherapy professionals of any specialty.
- Latin American Talent Scholarship: Applicable exclusively to the Neuromusic, Physioesthetics, and Dermatofunctional master’s degrees, aimed at Latin American candidates.
For expert courses:
- Women’s Health Scholarship: Aimed at midwives, with the objective of strengthening their role as key professionals in the promotion, prevention, and care of women’s health throughout all stages of life.
Note: All scholarships are partial. Some may be compatible with each other, allowing for an increase in the total percentage of aid. No scholarship covers the full amount of the program.
How many scholarships can I apply for at once?
You can apply for more than one scholarship. After evaluating your application, the scholarship committee may award a percentage of aid of up to 20% of the annual value of the course.
Where can I find the deadlines for applying for a scholarship?
The deadlines depend on each call for applications and are provided by the Admissions team.
When will I be notified of the scholarship committee's decision?
The resolution of the scholarship application is communicated directly by the Admissions team, once the evaluation process is complete.
Who can help me during the scholarship application process once I have been admitted?
The NUS Agency Admissions team will assist you and resolve any questions throughout the scholarship application process.
Financing and Bank Loans
What financing options are available for residents of Spain?
Students residing in Spain can manage their financing through collaborating banking entities, including:
- CaixaBank – Loan without guarantee, with different modalities:
- Banco Santander
Note: The specific conditions (amount, term, and installments) are agreed upon directly with the banking entity.
Title of How can international students finance their studies?
It is recommended that students not residing in Spain manage financing from their country of origin and take advantage of the 3% discount for single payment. Some indicative options by country are:
Colombia:
Costa Rica:
Mexico:
Chile
How much should be paid each month to repay the loan?
The options offered by banking entities are usually flexible. Each student can agree directly with the bank on:
- The amount of each installment.
- The frequency of payment (monthly, bimonthly, or quarterly).
- The total loan repayment term.
Does NUS Agency provide direct financing?
NUS Agency and Banco Sabadell collaborate to offer students financing options that facilitate access to our training programs. Thanks to this agreement, candidates residing in Spain can manage an interest-free installment payment of up to 12 months, processed through the training center.
The granting of financing is subject to the evaluation of Banco Sabadell, which reserves the right to request additional guarantees.
Can I combine a scholarship with bank financing?
Yes. Partial scholarships can be combined with bank financing to cover the remaining amount of tuition.
When should I have the financing approved?
Financing must be managed before formalizing the final registration, once your admission has been confirmed and you have reserved your place.
Who can help me with questions about financing?
The NUS Agency Admissions team can guide you during the process and resolve general questions about payment methods and financing options.